BPO Advantage
In simplest terms – BPO is to reduce non-core business process making business focused on its core. BPO is a front-runner in globalized world which encourages competition, compliance and confidence. This word has come to evolution from last few years. With globalization, it becomes very easy to do business and to communicate all over the world.
BPO is tool for business management and is great for all types of businesses – service industry to manufacturing etc. Business are marred with non-core and non-critical business functions which use most of the bandwidth and hampers it edge over competition. Every business that has outsourced, had reaped the benefits of efficiency, scale and economy.
Meaning
The term, Business Process Outsourcing (BPO) generally means as an act of outsourcing, in which a company outsource its one specific activity or one or more activity related to business operations, to the third party, i.e. outsourcing companies. For instance: BPO have its roots in the manufacturing concern, where all the non-core activities are delegated to the outsourcing firms, so that they can focus on their core aspect.
Back-office Outsourcing – Internal Business Functions
Front-Office Outsourcing – Customer Related Services
In this global world, the trend of outsourcing is reaching its peak in the western countries. Asian countries are first choice for outsourcing their business services. India has emerged as a market leader in soft skill industry and is stated as the most preferable partner for BPO.
BPO is just not a new concept in the field of business, but it has just taken a revolutionary turn in its history by the war of outsourcing trend. The list includes the outsourcing services like Bookkeeping, accounting, payroll, supply chain management, inventory management, billing, healthcare, infrastructure, research and so on.
ADVANTAGES OF BPO
Economy: This process is helpful in lowering the additional costs for the business enterprise.
Focus: BPO will help the firm to focus on their core functions.
Quality: Outsourced services are quality conscious, which is achieved with constant review and training.
Competitive: Outsourcing services manages resources more efficiently and makes best use to keep business firm competitive.
Solution: Errors are minimized, and more focus will be placed on solving problems.
24 Hrs:BPO take advantage of time difference, when business sleep, BPOs can work.
Advantages of outsourcing the business services are overlapping the disadvantages.
As the security issues are addressed by the accounting software giving the complete protection with data encryption, access controls, and back up facility.
The outsourcing business model is flexible and provides business services at very affordable prices. Businesses billed according to number of hours and terms of services rendered to them.
KCLBooks is highly qualified in providing the quality focused BPO services to clients all over the world. Our firm, will help your business add value by our association.